Exclusive phone line and live operators answering calls according to instructions: an exclusive land line will be set up for your business, and a real receptionist will answer the calls accordingly. For this service a script can be prepared with the specific phrases or greeting you want the receptionist to use during the calls.
Dedicated fax line and forwarding of faxes: a line will be set up for your business, which will be connected to fax machine, that will automatically forward the fax via email, to the instructed address.
Sending information of calls: as soon as the call ends, the client will be informed, all the details of the call will be provided, such as caller´s name, caller´s company, reason of call and message received, via email or text message.
P.O. Box: a dedicated box can be set up for the company if required. It does not have to be listed under the real company´s name, rather under the administrators name, and the collection of the mail can be arranged.
Mail collection, management and forwarding: the client´s mail will be collected, whether it is sent to a P.O. Box or to the physical address, and will be forwarded. If the client needs to receive the mail as soon as received, it can also be scanned and sent via email to the client.
Physical address and space: if one of the objectives is giving the business a more realistic image, a physical office can be set up, as a business center.
Conference rooms: besides needing physical space to make the business look more professional, having conference rooms available for any meeting, with providers, clients, etc. is a very good option. They can be booked and rented by day or hour.
Company´s name in sign plate: in the same building where the business center is located, or even if its not, can show a sign with the company´s name. This will definitely enhance your professional image in front of clients.
Email accounts: one of the main services a virtual office must have is email accounts, assigned for the client. The email accounts will help client receive all the information, from the additional services of the virtual office, besides it keeps confidentiality.
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